Beware of deceptive emails that appear to come from Citizens Co-operative Bank Ltd asking you to update sensitive account information (like Login ID, Password, ATM PIN, etc.) or asking you to verify your identity or to login to your account for instant activation etc. by clicking on a link provided within the email.
This activity whereby somebody seeks to steal your identity is commonly known as 'phishing'.
DO Not act on such mails. Please delete these e-mails from your mailbox.
The URL address on the address bar of your internet browser begins with "https"; where the letter 's' at the end of "https" means 'secured'.
Look for the padlock symbol either in the address bar or the status bar BUT not within the web page display area. Verify the security certificate by clicking on the padlock image.
Ensure that the address bar has turned to green indicating that the site is secured with an SSL that meets the Extended Validation Standard (supported in IE 8 and above, Mozilla Firefox 4.1 and above & Google Chrome)
Avoid using Citizens Co-operative Bank Ltd net Banking site from untrusted computers (e.g. Cyber cafe;)
- Use the Virtual Keypad for enhanced security to enter your net banking passwords,